Remote DEVICE MANAGEMENT FOR IOT
Creating connections to activated devices
A remote device management solution allows your customers to connect their IoT devices to a web-service that allows for communication with that device. Leveraging this service and connectivity, your remote device management service can provide valuable information to assist customers with troubleshooting, settings and feedback from the device.
The service opens up the ability to communicate with the device and requires the use of software on the device working with a hosted web-service platform. The information that can be retrieved from the device or sent to the device can be defined during the development procedure.
Future-proofing device software with ota
Over the air programming (OTA) allows you to push software updates to IoT devices connected to your service. When you can update device software remotely, hardware becomes your only future limitation. Allowing updates to happen over the air prevents reduces user dissatisfaction caused from performing a manual update and keeps your support costs low by reducing tech support hands-on time.
Security updates
Some of the most important software updates include security fixes. As vulnerabilities are detected, the software must be updated to patch these issues. Its important to update the security issues as soon as possible, which makes OTA programming the perfect delivery method. Allowing an IoT device that has not patched security vulnerabilities onto your service could put your entire service at risk.
feature deployment
OTA Programming is a great way to deploy new features. Once OTA is established as a delivery method, any new programmatic features to your device can be delivered. Future software development can allow expanded data capture for analytics or reporting for your remote device management service. Once OTA has been established as a delivery method, features can be worked on and scheduled for future integration.
Status Information, Commands and Diagnostics
The software on the device and remote device management application can be developed to communicate several valuable pieces of information about the IoT device. Software version information, I/O information, active online connection status, and activity logs can provide a telling description of the devices on your network. This can be helpful in troubleshooting and support issues.
The remote device management can also be configured to send commands to the device. Power cycling, resetting connections and activating I/O can be helpful when working with a customer to support a device.
Consider the possibilities of remote device management while you are having your IoT solution designed and manufactured. Make your solution more powerful and marketable with the integration of a mobile application companion.